Privacy Policy

Auto Alchemy Mobile Detailing LLC ("Auto Alchemy," "we," "us," or "our") respects your privacy. This policy explains the information we collect through our website, quote requests, bookings, customer communications, and detailing services, and how we use and protect it.

Information we collect

We may collect contact information such as your name, phone number, email address, service area, vehicle information, quote or service notes, booking details, communication preferences, and records of customer-service interactions. We may also collect basic website analytics and technical information used to operate and improve the website.

How we use information

We use information to respond to quote requests, recommend services, schedule and perform detailing work, process or coordinate bookings and deposits, send service-related communications you request, provide customer support, request feedback or reviews after service, maintain customer records, prevent abuse, and improve our services.

SMS and mobile information

SMS consent is optional and is not a condition of purchase. Where offered, service-related SMS consent and promotional SMS consent are presented separately and are unchecked by default.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for their own marketing or promotional purposes.

We may use service providers solely to operate our communications and business systems, such as telecommunications, hosting, booking, payment, and customer-management providers. Those providers may process information only as needed to provide services to Auto Alchemy and are not authorized to use SMS opt-in data for their own marketing.

Sharing and disclosure

We do not sell personal information. We may disclose information to service providers that support our business operations, when required by law, or when reasonably necessary to protect our customers, business, or legal rights.

Data retention and security

We retain customer information only as reasonably necessary for business, legal, accounting, service, and customer-support purposes. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices

You may decline optional SMS or email consent. For SMS, reply STOP to opt out or HELP for assistance. You may also contact Auto Alchemy to ask that communication preferences be updated.

Contact us

Auto Alchemy Mobile Detailing LLC
San Diego, California
Phone: 619-488-7061
Email: Fullautoalchemist24@gmail.com

For SMS program terms, see our SMS Terms & Conditions.